Common Complaints about Insurance Claims and How to Fix Them

Dec 13, 2022 | Blog

We help our customers with hundreds of home insurance claims per year. Insurance companies are in business to make money. Impact Roofing will step in from the beginning to make sure that you are represented with experience and an aggressive stance at getting the most out of your home insurance claim. Home insurance claim restoration is an evolving industry. Insurance companies (State Farm, Erie, Allstate, Nationwide) get better and better at increasing revenues and saving money. When your home is damaged, your insurance claim will cover the cost of repairing the damage, and many times, will replace the entire roof or siding. Here are some of the initial complaints we hear and the solutions for each:



There are one-to-three home owner’s insurance meetings during the claim’s process. We know you are busy and may not have time to pursue the process thoroughly. This is why Impact Roofing will represent our customers for the entire process, from working with your insurance company (e.g., Allstate, State Farm, Erie, Traveler’s, Met-Life, and any major home insurance policy carrier) to funding and completing the project.

We will assign an insurance claim specialist to you at no cost. We simply want to earn your business in the end.


Most policies have plenty of coverage, but there are specific types of home insurance claim policies that do not cover the full-replacement cost. They lack the full-replacement payout and can significantly change the outcome of a moderately-sized claim. The age of your home’s exterior will determine how much effect the variables will play in the end-result of getting your project covered.

For example: You may have a $200,000 policy. If it lacks the full-replacement benefit (found on the Declarations page of your policy), then the amount will rarely matter, even in a small $10,000 to $20,000 dollar claim.

Although we rarely run into major issues, Impact Roofing will consult with you about your policy regarding claims at no cost. We only hope to earn your business by being helpful and informative.

Hire a Roofing Crew You Can Trust

Impact Roofing & Construction is dedicated to helping our customers install high-quality roofs that will last for years. Whether your roof is old or damaged by a storm, our team can help you install a brand-new roof that you will love! We will guide you through every step, answering your questions and addressing your concerns whenever they arise.

We get it—roofers have a bad reputation. That’s why Impact Roofing & Construction strives to be a different type of roofing company, one that is always here when you need us most. We can even help you navigate your next insurance claim. As locals in the area, we are committed to serving our community with exceptional service.

Ready to improve or upgrade your roof? Contact us today to schedule your free inspection.